Database Support Specialist

Ashland, Montana, United States | Full-time

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St. Labre Indian School Educational Association

Pretty Eagle  

St. Charles

St. Labre Indian School Educational Association
Pretty Eagle  
St. Charles

Job Description
 
Job Title: Database Support Specialist
Department: Development
Reports To: Database Manager
FLSA Status: Nonexempt – 12 month position
Salary Grade: 8B ($20.37-$23.95-$27.50)/hr.
Approved Date: 11/11/2024
 
SUMMARY 
Responsible for resolving database requisitions, and maintenance of the organization’s donor data and
database.  *Note, this is not a computer, network or systems programmer position. This position primarily works with data files and end users.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be
assigned. *Indicates the non-essential duties and responsibilities. Nothing in this job description restricts St. Labre's right to assign or reassign duties and responsibilities to this job at any time.


1. Assists Database Manager as necessary.
2. Queries database and generates various reports.  Responsible for learning and mastering all aspects of the current database that is used to store and manipulate donor information in the direct response
fundraising programs.
3. Generates data files and distributes to vendors.
4. Works with the outside programmer and Database Manager to troubleshoot and correct errors within
the database and output files.
5. Confers with Database Manager to determine the impact of database or programming changes on
development systems, staff and processes.
6. Proof and correct Data files and Donor information.
7. Transfer data files.
8. Manage user access to the Database; ensures security and integrity.
9. Assists with directing programmers and analysts to make changes to the donor database system. 
10. Communicates all database changes and updates to the proper departments and /or individuals.
11. Imports files into the database for posting and reporting functions.  Makes necessary changes to the
database to keep workflow going.
12. Works closely with the Database Manager to meet deadlines and ensure tasks are completed.  
13. Assists with training users and answers questions.
14. Observe, receive, and obtain information to resolve issues and generate how-to documents.
15. Builds an excellent working relationship with 3rd party vendors and internal staff.


SUPERVISORY RESPONSIBILITIES
No supervisory responsibilities.  

QUALIFICATIONS 
 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions.

EDUCATION and/or EXPERIENCE 

One-year related experience and/or training preferred, or equivalent combination of education and
experience.  

KNOWLEDGE, SKILLS, AND ABILITIES 

1. Database knowledge required.
2. Must be proficient in using personal computers and Microsoft Office software, with a strong
emphasis on Excel.
3. Ability to manipulate and save files in various formats.
4. Strong communication skills, both verbal and written.
5. Must be a self-starter and able to work well under pressure and with minimal supervision.
6. Must be dependable with good work attendance.
7. Must possess strong interpersonal skills.
8. Ability to read, analyze, and interpret general business periodicals, professional journals, technical
procedures.  
9. Ability to write reports, business correspondence, and procedure manuals.  
10. Ability to effectively present information and respond to questions from development personnel. 
11. Attention to detail is essential.   
12. Ability to think broadly and consider impacts across systems and within the organization. 
13. Strong logical and analytical thinker.
14. Strong organizational skills.
15. Sense of urgency to resolve issues.
16. Willingness to work overtime, if needed, holidays and weekends.
17. Respects the teachings of the gospel of Jesus Christ in private, personal, and public life. 
18.  Commitment to the mission of the Roman Catholic Church in Native American education.
19.  Sensitivity to and appreciation of Native American people and their cultures.
20.  Ability to serve as an appropriate role model for students.


CERTIFICATES, LICENSES, REGISTRATIONS 

None required.

PHYSICAL DEMANDS 
 
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is occasionally required to stand and walk.  The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include color vision.

WORK ENVIRONMENT 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical
parts.  The noise level in the work environment is usually moderate.